FAQ
Q: What is the average delivery time?
Once shipped, the average delivery time is 7-10 days, depending on where you are in the world.
Q: Is there a processing time?
Yes, order processing time is usually within 48 hours. We may have minor delays due to the high volume of orders we receive, so if you do not receive your tracking information within 48 hours, please do not worry.
Q: Is there a warranty on your products?
Of course! We offer a 30-day guarantee that covers anything that may happen to your relief cushion within the first 30 days of purchase.
Q: What payment methods are accepted?
We accept Visa, Mastercard, American Express.
Q: Do you ship worldwide?
Yes! We offer the possibility to deliver to almost all countries in the world :)
Q: How do I find my tracking number?
Easily! Once your order has been shipped, you will receive an email and/or SMS update with your tracking number.
Q: What if my order arrives damaged?
Contact us as soon as possible! If your order is damaged in any way, please do not hesitate to contact our support team so we can make it right.
Q: I entered an outdated or incomplete address. What should I do?
If you believe or know that you have entered an incorrect address, please contact our support team as soon as possible.
Q: What should I do if I can't find my question?
If your important question has not been answered, feel free to contact our support team at valhalla.infos@gmail.com . We will be happy to help you with anything you need!
Q: Are there any discount codes for people who read the entire FAQ page?
Yes, of course! Use the code Valhalla10 to get 10% off your order.
Once shipped, the average delivery time is 7-10 days, depending on where you are in the world.
Q: Is there a processing time?
Yes, order processing time is usually within 48 hours. We may have minor delays due to the high volume of orders we receive, so if you do not receive your tracking information within 48 hours, please do not worry.
Q: Is there a warranty on your products?
Of course! We offer a 30-day guarantee that covers anything that may happen to your relief cushion within the first 30 days of purchase.
Q: What payment methods are accepted?
We accept Visa, Mastercard, American Express.
Q: Do you ship worldwide?
Yes! We offer the possibility to deliver to almost all countries in the world :)
Q: How do I find my tracking number?
Easily! Once your order has been shipped, you will receive an email and/or SMS update with your tracking number.
Q: What if my order arrives damaged?
Contact us as soon as possible! If your order is damaged in any way, please do not hesitate to contact our support team so we can make it right.
Q: I entered an outdated or incomplete address. What should I do?
If you believe or know that you have entered an incorrect address, please contact our support team as soon as possible.
Q: What should I do if I can't find my question?
If your important question has not been answered, feel free to contact our support team at valhalla.infos@gmail.com . We will be happy to help you with anything you need!
Q: Are there any discount codes for people who read the entire FAQ page?
Yes, of course! Use the code Valhalla10 to get 10% off your order.